WE ARE HIRING! – RESERVATION
Puri Santrian, a modern Balinese 4-star resort strategically positioned on the beach at the tranquil southern end of Sanur, is seeking a meticulous Reservation team member to join our front office department! If you have experience in a similar position in a 4-star resort, possess excellent spoken and written English skills, a well-groomed appearance, and strong interpersonal abilities, we invite you to ensure seamless booking experiences for our valued guests.
Requirements:
- Experience in similar position in a 4-star resort.
- Excellent English skills both spoken and written.
- Well-groomed and good personality.
- A strong work ethic, team player and good interpersonal skills.
- Highly organized with great time management skills.
Your Role in Reservation:
- Handling all incoming reservation inquiries via phone, email, and online channels.
- Processing bookings, modifications, and cancellations accurately and efficiently.
- Providing detailed information about room types, rates, and resort facilities.
- Maximizing room occupancy and revenue through effective selling techniques.
- Maintaining accurate guest profiles and reservation records.
- Collaborating closely with the Front Office and Sales departments.
Please submit your application letter and comprehensive resume along with your recent colorful photograph to email: recruitment-puri@santrian.com
